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Customer Satisfaction
Sites going down, DNS trouble and mis-configurations, website theme or plugin issues after an update - we've seen it all. That's hosting but the difference is knowing and having a team on your side helping you through it each and every time.
Everything we do is transparent, no hidden fees or upsells to catch you out six months later. You sign up for exactly what you'll be getting and nothing changes after that. Any issues, we'll own it.
Every decision we make as a company is to see how this could benefit our customers. No shareholders, no venture capital firm or parent company calling the shots. We're building a better platform, for you.
We're lucky enough to know our customers by name, not by client ID's or a ticket number. We celebrate when you win, we back you up when things are wrong and treat each and every website like it matters.
Some are here today and acquired tomorrow, this can be frustrating as moving each and every time a capital venture backed firm gobbles your host that you once called home. Trust us, we're not going anywhere.
We're always planning, upgrading and re-investing into the latest technology, infrastructure and into our team members so this can benefit you our customers in return. If we can improve further, we're already working on it.

If something breaks overnight on your website, you shoudn't have to become a developer overnight. FastCow's support team will help by handling all the technical heavy lifting for you such as plugin crashes, theme errors and database corruptions. While we aim to help you fix the issue, you are always in the loop and updated. Simply raise a chat or a ticket and we'll handle the rest.

Sleep better knowing we manage and monitor your website 24/7 for uptime, performance and any unexpected changes. If we are alerted to an issue, you'll be the first to be told by our team.

Scans are automated and run daily across every website hosted with FastCow. Monitoring and catching vulnerabilities before they become a problem is our job by catching threats early on.

Not just any basic stats, we provide you with an in-sight of what needs updating and whats the cause of slowing you down. Need help optimising further? Let our team know and we'll help.

Every chat opened, or ticket raised is handled by a real human from our support department here at FastCow. No canned replies or AI robots, especially when you truly need our help. We look at the issue, find the cause and fix it in a fast turn-around time - that's how we handle things here.
Live Chat Support. Avg Response: 60 seconds
Support Ticket Resolution 24/7
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From managing security-patches, WordPress website monitoring to managing security updates - we handle it all. Let FastCow manage all infrastructure updates, patches and any issues so you can focus on what you do best.
We are transparent in everything, what you sign up for is what you get price wise. No hidden fees only honest straight forward answers before you sign up.
Globally, thousands of businesses trust FastCow every single day. With our quick support responses and a team that treats you like family, we've earned the trust.
Designed for performance and simplicity. Our hosting plans for WordPress include everything from one-click deployments and staging environments to make it easy.
We're not just another host, we're FastCow. A premiun fully managed hosting company for WordPress. We've got system admins, a dev Ops team and developers who know WordPress. Whether you need help tracking down an issue or troubleshooting a website that's offline - our team of experts are there to help.
Not just another host who rents our cloud hardware, FastCow owns and manages it's own server infrastructure in tier-3 datacenters globally. So if you ever face an issue at the highest level, we don't have to wait for anyone on top of us - our hosting engineers have direct access to diagnose the issue and help solve it. Simple, fast hands on experience from people who know hosting and built the stack from ground up.
From WooCommerce trouble to plugin issues and WordPress errors which can be frustrating to you and your users aswell as hurt your business. Our WordPress hosting experts are trained to fix any issues quickly while ensuring your site is secure to get it running back to normal. Let us handle the issues so you can focus on getting sales.
Convinced and ready to get moving? Talk to one of our agents using our live chat tool today and let us help build you a package that's best suited for you. Tell us about your current setup and we'll tell you exactly how we can help move it today.
At FastCow, all plans include expert support. We don’t leave tickets unattended, helping you run audits, track performance, and make your life easier with FastCow infrastructure.
As its name suggests, Guru Support refers to dedicated support for enhanced customers’ security, performance, and scalability. At FastCow, we make sure customers’ expectations are met, satisfied, and achieved with experts – professional support.
Guru support goes the extra mile for customers’ satisfaction, security, and safety. Unlike regular hosting support, FastCow’s guru support focuses on professionalism, dedicated support, and helping customers experience improved infrastructure – always.
Yes – FastCow guru support is available 24/7, including weekends and holidays.
The process is straightforward. Guru support is bundled with all plans on FastCow. Let us know via email or live chat to avail our experts’ guru support
Yes – we help customers seamlessly migrate their projects to FastCow at no additional cost. At FastCow, support for migrations is available in all hosting plans.
We are online 24/7. You can hear from us in just a few minutes. Go ahead when you need our help – contact us via live chat, initiate an email thread, or call our number.